Alpaca - shared e-scooter 5.3.0

Alpaca is a mobility service that values connectivity between people. With Alpaca, traveling becomes a seamless and intimate experience.

Embark on Journeys Together

Experience a customized mobility service that allows you to travel as much as you need.

Creating Closer Connections

Alpaca is a shared service that fosters participation and communication, aiming for improved mobility for all.

Innovate and Explore

Discover new excitement in your everyday life with our interactive service.

Easy and Convenient Usage Anytime

1. Simply turn on the app and locate an electric scooter nearby.
2. Scan the QR code or enter the serial number to unlock the scooter.
3. Safely enjoy your ride to your desired destination. Remember to prioritize safety!
4. Upon arrival, park the scooter in a safe location and take a photo as proof of return. That's it! It's as easy as pie.

Using Alpaca Safely

1. Prior to using our shared electric scooter, make sure you possess at least a motorcycle license (motorized bicycle license).
2. Always wear a helmet when utilizing the shared electric scooter.
3. Avoid dangerous behaviors such as using your mobile phone while riding, driving with one hand, or carrying more than one person.
4. Be cautious of high curbs and stairs, as they may cause injury or damage to the device.
5. Park the scooter in a safe and visible location for pedestrians and future users.

If you have any inquiries or concerns, please don't hesitate to contact us at support_eu@maasasia.com.

Required Access Permissions

• Camera - Access is required for scanning QR codes, capturing photos for customer service reports, and taking parking photos for returns.
• Location - Access is required to identify nearby devices, provide location-based information during usage, and offer background route guidance.

Optional Access Permissions

• Photos - Access to photo files is necessary for profile settings and reporting service-related issues to customer service.
• Notifications - Access permission is necessary to send important notices, driving-related information, events, and announcements.
• Nearby Devices - Access permission is necessary for device communication and Bluetooth connections if required.

*Please note that you can use the service without agreeing to optional access permissions, excluding functions associated with those permissions.